StitchPilot.ai logoStitchPilot.ai
Pricing
Sign in

Legal

Refund Policy

Last updated: May 2026

This policy describes when and how you may request a refund for purchases made on StitchPilot.ai.

1. Refund Eligibility

Refunds may be requested within 7 days of purchase, and only when you provide a clear product quality issue for review. If no specific product quality issue is provided, refunds are not supported.

2. How to Request a Refund

To request a refund, email support@stitchpilot.ai within 7 days of your purchase and include:

  • Your account email address
  • Screenshots that clearly show the product quality issue
  • A short description of the problem

Our team will review the request and respond accordingly.

3. Contact

For refund questions, contact support@stitchpilot.ai.

StitchPilot.ai logoStitchPilot.ai

Convert, preview, and inspect embroidery files with AI — right in your browser.

Product

Image to EmbroideryEmbroidery to ImageEmbroidery Viewer

Convert

PNG to PESJPG to PESLogo to EmbroideryImage to DSTDST to PNGPES to PNG

Viewer

PES ViewerDST ViewerJEF ViewerVP3 ViewerEXP ViewerHUS Viewer

Resources

All FormatsPES FilesDST FilesJEF FilesVP3 Files

Use Cases

Logo EmbroideryCustom PatchesPrint ShopsEtsy SellersApparel BrandsMonograms

Company

PricingAboutContactSupportFAQTerms of ServicePrivacy PolicyRefund Policy

© 2026 StitchPilot.ai. All rights reserved.